Terms of Service

These terms are an agreement between you and the operator of AceTalk, [Operator legal name] (“we”, “us”), governing your use of the AceTalk service (the “service”). By creating an account, signing in, or otherwise using the service through the web or the mobile app, you accept these terms.

If you do not agree with these terms, do not use the service. If you are under 14, read these terms with your parent or guardian and use the service only with their consent.

AceTalk is a product for practicing spoken English through conversation. You practice with an AI coach: it guides the exercise along a lesson structure, offers alternative phrasings for what you say, and plans what you should practice next.

You understand and agree that:

• The coach is artificial intelligence, not a person. Conversation is AI-generated and may be inaccurate or incomplete in language, culture or fact. Suggested phrasings and corrections are for reference and are not an authoritative judgement of your language.
• Practice in the service produces no scores, ratings or official certification of language level. A course level is your own statement about yourself, not an assessment by any institution.
• The service is for language practice. It is not an educational qualification, immigration advice, or any other professional advice.

You can create an account with an email code, or by signing in with Apple or Google. The service has no passwords; you are responsible for keeping your email and third-party credentials safe. Disputes arising from third-party sign-in are governed by that provider's terms.

You promise that the information you provide is true and accurate, and that you will not impersonate anyone.

You can delete your account at any time (in the app: Me → Delete account, or on the web). Deletion removes your practice records, recordings and account details and cannot be undone; see the Privacy Policy for the exact scope.

“Your content” means the recordings, transcripts, conversation records and text you enter while using the service. Your content belongs to you.

To provide the service — speech recognition, generating the coach's replies, speech synthesis, review scheduling and your practice history — you grant us a limited licence to process your content. That licence exists only for this purpose and for the scope described in the Privacy Policy.

• We do not sell your content.
• We do not use your content for advertising.
• We do not use your recordings or conversations to train models we develop or fine-tune.
• Third-party processors who handle speech recognition, language models and email for us process the relevant data under their own privacy policies and our agreements with them; see the Privacy Policy.

When using the service, you promise not to:

• use the service for anything illegal under applicable law, or upload or transcribe content that is unlawful or infringes others' rights;
• reverse-engineer any part of the service, scrape it, or copy it at scale;
• share or lend your access credentials to others;
• interfere with or disrupt the operation of the service.

If you breach these rules, we may suspend or terminate your access, and we reserve the right to pursue remedies.

We keep improving the service, and features and content may change. Maintenance, network failures or third-party availability may interrupt or delay the service; we disclose these situations honestly in the app, but we do not promise uninterrupted availability.

The software, lesson content, text, audio, marks and page design of the service belong to us or the respective rights holders. We grant you a personal, non-transferable, non-exclusive licence to use the service for your own learning.

The service is provided “as is”. To the maximum extent permitted by law, we make no warranty about its fitness, accuracy or suitability for any particular purpose.

To the extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from use of or inability to use the service (including lost learning opportunities or expected gains). Our total liability under these terms is capped at what you paid us in the twelve months before the claim (zero, if you used the free tier).

We may update these terms as the service evolves and publish the new version and date on this page. For material changes we will notify you in advance in the app or through the contact details you left us. Continuing to use the service after a change means you accept the updated terms.

These terms are governed by the law of [Operator's jurisdiction]. Disputes will first be resolved amicably; failing that, they will be submitted to [the competent court or arbitration body where the operator is domiciled].

These terms are written in English, which is the master version. Any translation, including the Chinese version, is provided for convenience; in case of conflict, the English version prevails.

Questions about these terms or the service: [contact email].